Terms and conditions below apply to chargeable content
marketing services for paid-for subscriptions.
In these Terms: "Client" means a person or company buying
services; "Publisher" is the provider of the services; "ESI.info" is
the trading name of Environmental Standard Indexes Limited; “Online
Entries” are entries published on ESI.info websites; "Content" means
text, illustrations, branding, downloads, videos and any other
information published by ESI.info on behalf of the Client; "CMS"
means the Content Management System for creating and managing pages
on ESI.info websites; “Effective Date” is the date that the contract
crystallises.
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The Effective Date of contracts for Online Entries is
the date the order is received by the Publisher unless otherwise
specified.
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Rolling contracts remain in force until cancelled by
either the Client or the Publisher.
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Fixed term contracts remain in force until the end of
the specified term.
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Orders can be cancelled by giving the Publisher notice
in writing as follows:
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Rolling monthly contracts can be cancelled by giving
one month's notice following the minimum commitment period.
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Rolling contracts for periods greater than one month
can be cancelled by giving notice before the commencement of a
new rolling term. For example, a rolling annual contract can
be cancelled before the annual anniversary of the contract,
which is calculated by referencing the day and month of the
Effective Date.
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Fixed term contracts can be cancelled by settling in
full any monies due under the contract.
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Provided payment has been made in full for all services
provided up to the requested contract end date, there will be no
further charge made for cancellation.
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The Publisher reserves the right to increase costs at
the start of the third year of rolling contracts and annually
thereafter, such increase not to exceed 5% of the prior year's
annual cost. Fixed term contract rates are renegotiated before
the end of the current contract.
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The Publisher will advise the Client of any planned
increases at least 30 days before the increase takes effect.
- All prices quoted are exclusive of VAT.
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The Client warrants that Content will not infringe the
copyright or trademarks of any third party.
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The Publisher reserves the right in its absolute
discretion and without incurring any liability therefore to the
Client, to refuse to publish any Content without giving a
reason.
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The Publisher is responsible for creating a framework
for the Client’s content. The framework will include the
creation of the following entries: company profile; product and
service category entries; specific entries for products,
services, case studies, projects, articles, news and events to
be promoted as agreed at the start of the contract or at
annual reviews.
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Full entry production services are provided as agreed or
for up to the annual standard limits for subscriptions, which
are as follows: Platinum 50; Gold 25; Silver 10, Bronze 5. Full
production work for entries includes copy writing and editing,
the upload of images, documents and files where these are
readily available or supplied by the Client.
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Major Changes Services is included as standard and fulfilled
in 5 working days following notification by the Client. It
includes: checking and updating all your links from entries
published on our websites when you launch a new website;
uploading of new logos, documents and files to reflect changes
in your brand positioning.
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The Client is otherwise responsible for the on-going
maintenance and enhancement of all Online Entries using the
Publisher’s CMS. The Client may amend, create or suppress Online
Entries at any time during the contract.
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The Client is responsible for checking the accuracy of
Online Entries.
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Should the Client fail to provide material for the
creation of the framework, the Publisher reserves the right to
use previous advertising material or simply to provide text-based company profile and relevant product and service category
Online Entries using information published on the Client’s
website. The Client will still be liable for the full cost
agreed under the contract.
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Where the Publisher is supplying additional Editorial
Services, payment is due upon completion of services or, where
material has not been supplied to enable completion, payment is
due one month from the Effective Date.
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The Client is responsible for submitting illustrations
and information on the products and services it wishes to
promote to the Publisher by the due date. Failing this, the
Publisher reserves the right to use previous advertising
material, or if this is not available, to restrict the Client’s
to a listing in the advertisers index. The Client will still be
liable for the full cost of the entry.
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The Publisher is responsible for writing and producing
entries to its standard house style.
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The Publisher will provide proofs of entries before
publication. Amendments must be notified in writing by the
required date. The Publisher will not accept responsibility for
non-receipt or non-delivery.
- Entry positioning is at the discretion of the Publisher.
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The Publisher does not guarantee that the stated dates
of publication will be adhered to.
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The Client is responsible for providing material for
outbound email bulletins and on online promotional features. If
material is not provided, the Publisher reserves the right to
select Online Entries on behalf of the Client. If no suitable
Online Entries are available, the Client will still be liable
for the full cost agreed under the contract.
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If managed email campaigns form part of a marketing
subscription, the Client is responsible for providing a brief
and submitting material for the campaign. If no brief or
materials are provided, the Client will still be liable for the
full cost agreed under the contract.
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Direct debits will be due on the Effective Date unless
otherwise specified.
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Direct debit payments will usually be collected on the
1st of the month as they fall due.
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Where payment is to be made by cheque or BACS, a 30 day
invoice will be issued on the Effective Date and, if
appropriate, on the anniversary of the Effective Date, unless
otherwise specified.
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Where there is a payment plan agreement, failure to
settle an instalment by the due date will result in any
outstanding balances in respect of that payment plan, including
all future unsettled instalments, becoming immediately payable.
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If payment is late the Publisher shall be entitled,
without limiting any other rights it may have, to charge
interest on the outstanding amount pursuant to the Late Payment
of Commercial Debts (Interest) Act 1998 if applicable or, if not
applicable, at the rate of 5% above the Bank of England base
rate from the due date until the outstanding amount is paid in
full.
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English law and the exclusive court jurisdiction of the
English courts will apply to this order.
© Environmental Standard Indexes Ltd, May 2016